Minimizing Conflict through Restorative Conferencing

Changing Lives through Changing Attitudes

by Edna Fenceroy



Book Details

Language : English
Publication Date : 11/1/2011

Format : E-Book
Dimensions : N/A
Page Count : 188
ISBN : 9781449722432
Format : Softcover
Dimensions : 5.5x8.5
Page Count : 188
ISBN : 9781449722418
Format : Hardcover
Dimensions : 5.5x8.5
Page Count : 188
ISBN : 9781449722425

About the Book

The restorative conferencing approach is a precise and peaceful alternative to resolving disagreements. It promotes mutual respect for the opinions of others by understanding opinions are beliefs. Perceptions are real to the person holding them, but are not necessarily factual. Allowing for the opinions of others does not give your approval of their behavior or principles; it paves the way for a mutual and better understanding of the dispute.

About the Author

Edna Fenceroy is a facilitator of the dispute resolution process. She has been practicing the process for the past fifteen years, facilitating the restorative approach to resolve disputes for the Dallas County Civil Courts, United States Postal Service, and in her personal ministry helping families and individuals. She has facilitated workshops on dispute for churches, ministries, families and individuals.

Her educational background consists of several certificates in various approaches to conflict, including family dynamics, the general mediation process, child protective service mediation, public policy mediation, advanced transformative mediation training, and certification in arbitration by the National Association of Better Bureaus.

She has a master’s degree in management from the Cardinal Stritch University, Milwaukee, Wisconsin and a bachelor’s degree from the University of Wisconsin–Milwaukee. Having real estate broker’s licenses in three states—Wisconsin, Texas, and Illinois—prepared her to mediate real estate disputes.

She is married with two adult sons, both of whom are licensed to practice law; her husband is a real estate broker. She enjoys golfing, writing, and singing as hobbies. After she sang at a recent birthday party and funeral, someone captured a song she sang and placed it on YouTube. Shes live in Milwaukee, Wisconsin, where she is active in church ministries and community organizations.

She studied voice at the Wisconsin Conservatory of Music, and she has two adorable grandsons who give her much comfort and love.